Case Study: Harvest Food Group achieves 98% cycle-count accuracy and real-time production visibility with Plex Systems

All-Hands-On-Deck Ensure Successful Plex Implementation for Harvest Food Group, Increasing Accuracy and Production Insights

Harvest Food Group, a family-owned IQF food manufacturer in Naperville, Illinois, outgrew its paper-based systems as its product portfolio and co-packing operations expanded. The old processes required manual end-of-month invoice confirmations that halted production, forced late-night finance work, left limited historical records, and provided no plant-floor visibility—making accurate inventory, downtime tracking, and OEE measurement practically impossible.

HFG implemented Plex ERP and MES using a phased, company-wide training and go‑live plan (completed August 2018) and retired the legacy system. The new platform delivered real-time production and traceability, eliminated manual inventory checks and production shutdowns for reporting, and drove measurable gains: cycle count accuracy rose from 6% to 98% and accounts receivable aging fell from 5% to 1.6%, while enabling ongoing improvements in scrap reduction and OEE digitization.

Harvest Food Group

Jenny Crimmins

Senior Business Systems Analyst