Case Study: Koto achieves streamlined expense management with Pleo

Koto - Customer Case Study

Koto is a London-based studio specialising in art direction, digital and graphic design and branding. As the business scaled, Koto struggled with a chaotic expense process: team members using personal cards, paper receipts piling up on the founder’s desk, and managers wasting time reconciling and chasing small expenses. They turned to Pleo for a modern expense-management solution and company cards to simplify spending and reporting.

Pleo was implemented within a week of the demo, giving Koto digital receipt capture, transparent per‑purchase visibility and centralized card management. The result: the end of “receipt chaos,” far less time spent chasing expenses, and clearer accountability for team spend (even funny instances like post‑pub invoices are now visible). By streamlining spend management, Pleo freed the Koto team to focus on creative projects and improved operational efficiency.

Koto

Caroline Matthews

Managing Director & Founder