Case Study: Koto streamlines expense processing with Pleo

How Koto reduced the number of people involved in its spend process from six to one

Koto, a brand consultancy with teams in London, Berlin, Sydney, New York, and Los Angeles, used Pleo to bring order to a spend process that had become hard to manage as the company grew. Before Pleo, Caroline Matthews was dealing with lost receipts, unclear purchasing rules, and a messy expense process that involved about 50% of receipts missing.

Pleo gave Koto an all-in-one platform for company spending, with controls such as individual spending limits, card freezes, and real-time tracking. The company reduced the number of people involved in processing one expense from six to two, and processing all expenses now takes one day a week for one person, compared with cumulative hours across six people that were at least double before.

Koto

Caroline Matthews

COO and Founder