Plecto
10 Case Studies
A Plecto Case Study
Relatel, a telecommunications firm working across sales and customer service, needed an easy, office‑visible way to visualize each employee’s call performance and pull performance data out of an internal system to promote transparency and simplify salesperson decision‑making. In their search for an interactive sales dashboard to track KPIs, they selected Plecto and its dashboard software.
Plecto implemented gamified, data‑visualization dashboards that let Relatel set KPIs, share success stories, send target‑triggered notifications, and show real‑time metrics like time spent talking to prospects. The Plecto solution made daily progress visible, increased team motivation and peer interaction, and helped Relatel drive improved sales performance through transparent, measurable performance indicators.
Pernille Solvig Graux
VP Sales