Plecto
38 Case Studies
A Plecto Case Study
Relatel, a Copenhagen-based telecommunications company with 70 employees, needed a tool to visualize each sales agent's call performance and promote transparency. They sought an interactive dashboard to track KPIs and make decision-making easier, which led them to the vendor Plecto.
Plecto implemented its dashboard software to visualize progress and allow all employees to track sales metrics. This enabled the sales team to share successes, visualize daily progress, and receive notifications for achieved targets. As a result, Relatel can now track time spent on customer calls, motivate its team for better results, and has achieved an annual growth rate exceeding 20%.