Case Study: Electrika boosts calls and jobs with Plecto

Electrika boosts calls and jobs by 20% with Plecto

Electrika, a Canadian home services company, faced challenges with performance tracking and employee motivation due to slow, manual reporting and a lack of real-time KPI visibility. To address this, they implemented Plecto's real-time data visualization and gamification tools.

By using Plecto's dashboards and gamification features like leaderboards and competitions, Electrika fostered a new culture of self-accountability and engagement. This resulted in a 15-20% performance improvement, a significant increase in upsells from 12-point inspections, and a 20% increase in calls and jobs completed.

Electrika