Playvox

PlayVox is the Quality Assurance software that helps you engage and empower your agents. With PlayVox you can monitor your customer service interactions across different communication channels by bringing your customer conversations from different service platforms such as Zendesk, Salesforce, RingCentral, Talkdesk, among others.

Case Studies

Showing 4 Playvox Customer Success Stories

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Afterpay transforms workforce efficiency with AI-driven tools for digital staffing and scheduling from Playvox WFM

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Angi boosts efficiency and saves over $1M per year with automated forecasting, scheduling, and real-time visibility

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Neo enhances employee engagement, drives productivity, and fosters a collaborative work environment with digital WFM

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seQura Increases Productivity by 50% While Improving Satisfaction

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