Case Study: Illegal Pete’s Streamlines Training and Boosts Engagement with PlayerLync

Illegal Pete’s Found Their Solutions in Playerlync’s Platform For Communications & Location Consistency

Illegal Pete’s, a fast-casual restaurant chain known for its community focus and progressive workplace, was growing quickly across Colorado and Arizona. As it expanded, the company needed a better way to keep training materials, HR documents, recipes, and communications consistent across locations, replacing paper binders and a single back-office PC with something more modern and accessible at the point of need. PlayerLync provided the mobile learning and operational performance platform used to solve this challenge.

With PlayerLync, Illegal Pete’s moved its content to the cloud and delivered up-to-date training and operational materials to shared iPads, personalized by role and accessible in just a few clicks. The platform also supported digital forms, secure content delivery, and targeted communications, helping streamline operations and improve employee engagement. PlayerLync helped Illegal Pete’s achieve an industry-leading 53% employee turnover rate, far below the typical 130% in the industry, while giving the team a scalable foundation for future automation and career development initiatives.

Illegal Pete’s

Cristina Beaudoin

Manager of Training and Development