Case Study: Herm Sprenger North America achieves faster fulfillment and better visibility with Plative and NetSuite

Herm Sprenger North America saves 4 hours a day with Plative

Herm Sprenger North America, a manufacturer of high-quality dog and equestrian products, was struggling with a fragmented system using Cin7 for inventory and Xero for accounting. This setup created significant order fulfillment challenges, data mistrust, and a lack of customer visibility, leading to manual workarounds that hindered their rapid growth. To address this, they partnered with Plative for a solution.

Plative implemented NetSuite with a native Shopify integration, unifying the company's operations into a single ERP platform. This solution automated order processing and provided real-time reporting, saving the warehouse manager four hours daily and giving customers self-service access to their order history. The vendor's work delivered immense efficiency gains and created a scalable, omnichannel system for future growth.

Herm Sprenger North America