Case Study: SportRx achieves automatic scaling and 80% fewer website support requests with Platform.sh

Athletic eyewear retailer SportRx hits peak performance with Platform.sh

SportRx, an athletic eyewear retailer growing about 40% annually, was held back by a static cloud setup—two dedicated web servers and one database server with no redundancy and slow, manual upgrades that risked site performance and conversions. To modernize its infrastructure for a highly configurable Magento storefront, SportRx engaged Platform.sh for a scalable, managed Magento cloud environment.

Platform.sh delivered a triple-redundant, automatically scaling platform with Git-integrated deployments and proactive support, plus operational guidance (e.g., Fastly tuning) to block disruptive crawlers. The result: scaling is no longer an issue, support requests dropped by 80%, and weekly update installs fell from one hour to 15 minutes (a 75% decrease), freeing SportRx to focus on customer-facing features.

SportRx

Saaed Fattahi

Director of Technology