Case Study: UPS achieves increased efficiency and aligned decision-making and funding with Planview Strategic Portfolio Management

UPS Increases Efficiency, Aligns Decision-Making and Funding Across the Organization

UPS, a 115‑year‑old global logistics leader delivering over 25 million packages daily, faced the challenge of reducing spending, improving efficiency, and governing investments across a rapidly growing, complex organization. Decision‑making and funding were fragmented across dozens of committees and scattered tools (spreadsheets, SharePoint, homegrown sites), making it slow and difficult to see portfolio impacts, prioritize work, or answer big-picture questions.

Beginning in 2019 UPS implemented Planview’s Strategic Portfolio Management (Planview Portfolios and ProjectPlace) to link financial systems, aggregate views, and provide near‑real‑time dashboards for capacity and scenario planning. The platform established a single source of truth for strategy, investment planning, financial management and governance, speeding executive decisions, aligning funding and resources, and improving visibility — with plans to add resource management and time tracking next.

UPS

Sandy Pittman

Vice President Of Epmo