Case Study: University of Utah Healthcare achieves on-time, under-budget project delivery and restored organizational trust with Planview Enterprise

University of Utah Health Care Improves Project Delivery and Recaptures Organizational Trust with the help of Planview Enterprise

University of Utah Health Care, the Intermountain West’s only academic health system with a $1 billion operating budget and 8,000 employees, faced frequent network outages, limited visibility into projects and resources, and eroding executive confidence in ITS. With more than $75 million in projects underway and no effective governance or prioritization, the organization struggled with too many competing initiatives and poor processes.

Under CIO leadership the PgMO implemented top-down ownership, change management and cross-functional governance and deployed Planview Enterprise to standardize project, portfolio and resource management. The result: projects aligned to strategy, off-cycle requests greatly reduced, a structured PMO culture, improved communication and accountability, leadership visibility into risks—and for the PgMO, 100% of projects on time and under budget, restoring organizational trust.

University of Utah Healthcare

Jim Turnbull

CIO, University of Utah Health Care