Case Study: National Health Service (NHS) streamlines processes and improves communication with Planview Projectplace

The National Health Service Streamlines Processes and Communication with Projectplace

The National Health Service (NHS) in the UK, working through the East Sussex Better Together programme to support about 360,000 patients, faced major change after reforms and a projected 25% funding gap. Clinical Commissioning Groups and the county council struggled with fragmented cross-team communications, meeting scheduling, strict security needs, limited secure document sharing for external stakeholders, and gaps in staff project‑management skills.

By implementing Planview Projectplace the NHS gained a single, user‑friendly platform for planning, task tracking, meeting coordination and secure document sharing with military‑grade encryption. The tool streamlined communications and scheduling, enabled controlled external access, supported staff learning new PM roles, improved project visibility and collaboration, and helped teams deliver more efficient local healthcare.

NHS

Paul MacMillan

Organisational Development and Corporate Affairs Officer