Case Study: Santander UK achieves enterprise-wide agility and 25% faster decisions with Planview Enterprise One

Santander UK Unlocks Business Agility with Planview Enterprise One

Santander UK, a large retail and commercial bank serving 14.4 million customers with roughly 23,500 employees, faced significant disruption from Brexit, new regulation, and digital challengers. The bank needed to connect business and IT under a single operating model to accelerate decision‑making, simplify governance, improve resource planning, and optimize investment portfolio performance.

By deploying Planview Enterprise One to translate strategy into delivery, Santander UK integrated roadmaps, Agile and PPM processes, and Power BI reporting to give stakeholders a single line of sight. In three months they replaced their former PPM model; today the platform supports planning and tracking of 500+ initiatives (2,500 pieces of work), records 6.5 million hours yearly, engages 4,000+ users across five companies, raises resource utilization to ~80%, enables better budget reallocations, and delivers decisions about 25% faster.

Santander

Joaquim Cols Sabata

Director of Operations