Planview
193 Case Studies
A Planview Case Study
Parchment, a digital credential management company, had modernized its engineering organization but was still relying on outdated legacy metrics that measured activity and individual output instead of team outcomes. After an unsuccessful two-year attempt to build an in-house solution, Parchment needed a more sustainable, enterprise value stream management approach from Planview to improve visibility into software delivery bottlenecks and support its flow strategy.
Parchment selected Planview Viz to replace legacy measures with Flow Metrics, giving teams end-to-end visibility into delivery performance and bottlenecks. With Planview, Parchment reduced manual work through pull request automation and continuous merge, launched a monthly metrics and retrospective cadence, and strengthened a culture of flow and improvement across teams.
Phil Clark
VP Head of Application Engineering