Case Study: eBay achieves simpler, faster release management with Planview

How eBay found success using Release Management and watch an on-demand demo of the solution

eBay, the global e-commerce company, needed a better way to manage software releases across its large IT organization. Before Planview, the team relied on SharePoint, Excel, and manual processes that made it hard to spot environment conflicts, track release impacts, or work efficiently across teams.

Planview implemented its Release Management solution to give eBay a single platform for coordinating releases, sharing comments, and tracking live metrics and reporting. The result was simpler, faster, and more collaborative release management, with adoption up 300% in three months, 50–70% time savings for some users, and no major production incidents since using Planview.

eBay

Andras Vermes

Senior Manager, Quality and Release Services