Case Study: Leading Health Care Company achieves faster software adoption and improved resource utilization with Planview Enterprise One

Health Care Company Speeds Adoption with Change Management

This North American health care organization (about 5,900 staff, physicians, and volunteers) faced poor project visibility and low resource utilization: the PMO spent two to three weeks each month compiling quickly outdated project and resource data, and project and resource managers lacked a shared view of demand, capacity, priorities and scope. Recognizing that adoption would be a barrier, the company needed a solution that combined portfolio and resource management with change management and best practices to drive sustained use.

The organization implemented Planview Enterprise One—supported by Planview Consulting and a phased rollout using SMART goals—starting with standardized timesheets, then project and resource management, training, and custom lifecycles. By enlisting early change leaders and sustained communication, they achieved stakeholder buy-in and accurate reporting, delivering project standardization, better oversight and balancing, improved estimating and scheduling, higher resource utilization, and a single tool for timesheet approval and resource and request management.