Case Study: Hallmark achieves improved IT performance and proven ROI with Planview Enterprise

Hallmark Proves the Value of IT with Planview Enterprise

Hallmark Cards, Inc., the Kansas City–based maker of greeting cards and consumer products with about 18,000 employees worldwide, needed a better way to manage IT work and prove project ROI. Their legacy time-reporting and project-management tools couldn’t give a day-to-day, cross-project view tied to corporate strategy, so Hallmark evaluated vendors and selected Planview from a shortlist of ten.

Implementing Planview Enterprise integrated scheduling and time reporting, supported a balanced scorecard and reliable metrics, and enabled consistent project-management processes and better data-driven decisions. The solution revealed previously unseen workload views, boosted productivity by shifting administrative tasks to analysts, eliminated three contract workers, reduced wasteful spending, and delivered measurable ROI.

Hallmark

Cheryl Randle

Process and Capability Manager