Case Study: Hallmark Cards saves 1,000 man-hours a year and streamlines PMO collaboration with Planview Projectplace

Hallmark Cards Saves 1,000 Man Hours a Year by Streamlining PMO Projects and Agile Execution

Hallmark Cards, a century-old company with a global workforce and a small PMO charged with investment, resource and vendor management, faced fragmented project practices: multiple rogue tools, lengthy sticky-note boards, sprawling spreadsheets and unproductive meetings that hindered visibility, security compliance, and collaboration—especially for offsite and remote teams.

After piloting Planview Projectplace, the PMO moved to digital story maps and collaborative Kanban boards that centralized work, documentation and communication with real-time, mobile access. The change cut meeting time in half, eliminated many emails and spreadsheets, improved accountability, expanded collaboration beyond the PMO, and saved approximately 1,000 man-hours per year.

Hallmark

Dawn Acosta

PMO Consultant