Case Study: Guardian achieves rapid enterprise-wide innovation and implements ideas in weeks with Planview Innovation Management

Guardian Leverages Ideation to Drive Agile Innovation

Guardian, a Fortune 500 mutual insurance company serving 29 million Americans with more than 9,000 employees and a network of 2,500 financial advisors, needed to accelerate digital innovation by tapping expertise across its ecosystem. Leadership wanted a human-centered, enterprise-wide way to surface and develop ideas from employees, advisors, partners and universities and to embed innovation into its Agile Release Trains, but lacked a scalable intake and lifecycle visibility system.

Using Planview Innovation Management (IdeaPlace), Guardian launched “The Idea Marketplace” to run company-wide challenges, workshops and hackathons, engaging over 7,000 employees, 60+ partners and a dozen universities. The platform centralized ideation, shortened implementation timelines from months to weeks, produced 100+ prototypes and nearly 150 implemented ideas, and embedded innovation into Agile teams to drive better customer experiences and operational efficiency.

Guardian

Kristopher Ireland

Technology & Innovation Strategist