Case Study: Emory Healthcare achieves greater visibility and a 30% backlog reduction with Planview

Emory Healthcare Achieves Greater Visibility in Order to Connect Work into the Portfolio

Emory Healthcare, the largest health system and employer in Georgia with about 21,000 employees, faced an influx of requests and no added headcount to deliver strategic, maintenance, and ad hoc work. Disparate tools, manual spreadsheets, and outdated boards left the IS Application teams and IT PMO without a consolidated view to prioritize, forecast, or allocate resources effectively.

The IT PMO piloted an integrated solution using Planview PPM Pro and LeanKit to unify work intake, visualize priorities with Kanban boards, and link project and team-level tasks. The result: actionable data for planning and resource management, faster cross-team collaboration, a 30% reduction in backlog within two weeks, clearer capacity visibility, and interest from other business units to expand the rollout.

Emory Healthcare

Alexis Swann

IT Portfolio Manager