Case Study: Cuscal achieves streamlined project management and major cost savings with Planview Enterprise

Cuscal Measures Significant Return and Efficiencies from Planview Enterprise

Cuscal is a Sydney-based provider of wholesale and transactional banking services to more than 150 retail financial institutions, with roughly 285 staff, about $5.5 billion in assets under management, and customers serving over 3.5 million Australians. The company was struggling with fragmented, labor‑intensive project and portfolio processes — dozens of redundant systems, manual reporting, poor project prioritization and resource planning, high contract‑labor costs and key‑person risk — that limited productivity and visibility.

Cuscal implemented Planview Enterprise to centralize project and portfolio management, replace roughly 25 stand‑alone tools, and integrate with existing reporting and BI systems. Within a year it saw measurable gains: project manager productivity up 30%, reporting labor down ~80–90%, redundant IT management costs down 90%, best‑practice and change‑control costs down 50%, contract/personnel costs down ~20%, with implementation costing 0.75% of the five‑year portfolio, a payback under two years and an estimated ROI above 160%.

Cuscal

Charles Lassiter

Portfolio Manager