Case Study: Cengage Learning achieves data-driven capacity planning and resource optimization with Planview Enterprise (Planview)

Cengage Learning Improves Planning and Use of Resources

Cengage Learning, a global provider of educational content and technology, faced a planning crisis: its six-person Planning and Operations team was trying to manage product roadmaps and resource forecasts for 1,350 employees using massive, disconnected Google spreadsheets (300 rows × 67 columns). With no single source of truth, roadmapping was disconnected from resourcing and long-term capacity forecasting was virtually impossible, forcing the team to seek a centralized system.

Cengage implemented Planview Enterprise (“PLANit”) for investment and capacity planning as its system of record, bringing role-based estimates into a unified planning-to-execution workflow. The solution’s Balance view provides color-coded, drillable dashboards that show over- and under-capacity by organization, role, and ranked projects, enabling Cengage to make data-driven decisions: justify capacity limits to executives, reprioritize projects, identify hiring or contractor needs, and build trust across the technology organization.

Cengage Learning

Amber Meryman

Director of Portfolio Planning