Case Study: Carphone Warehouse achieves trusted, faster decision‑making with Planview Enterprise Insight Analytics

Carphone Warehouse Uses Planview Enterprise Insight Analytics for Added Reporting Capabilities

Carphone Warehouse, one of the world’s largest independent mobile phone retailers and now part of a joint venture with Best Buy, faced inconsistent, ad-hoc reporting that relied on Business Objects and failed to deliver flexible, visual, and easily shareable analytics. Disparate data sources and manual inputs eroded report credibility, slowed decision-making, and limited executive support across its European operations.

By deploying Planview Enterprise Insight Analytics, the company gained OLAP-based dashboards and interactive visual reports that integrate with Microsoft Office and SharePoint for easy sharing and drill-down analysis. The solution removed manual data entry, created a single version of the truth, reduced reporting overhead, and improved data awareness—delivering faster, more credible insights and stronger management sponsorship for portfolio and financial decisions.

Carphone Warehouse

Nick Boxall

MIS Manager