Case Study: Carestream (medical imaging leader) achieves reduced costs and real-time capacity visibility with Planview Cloud

Carestream Successfully Migrates Planview Enterprise from On Premises to the Planview Cloud

Carestream, a Rochester‑based medical imaging and IT company with about 7,000 employees operating in 170 countries, was running Planview Enterprise on‑premises for 1,000 users across 17 time zones. The aging on‑prem version and a tangled landscape of 24 interfaces created multiple “sources of truth,” limited forward-looking capacity and demand insight, and drove rising support and infrastructure costs.

Carestream upgraded to the latest Planview Enterprise and migrated to the Planview Cloud through the CloudLift program, eliminating servers and reducing license, support, and maintenance effort by offloading backend support. With CIO backing and a largely out‑of‑the‑box implementation plus SAP integration, Carestream now has a single source of truth, real‑time visibility into capacity, demand and costs, faster global response times, eliminated spreadsheets, and improved productivity and same‑day ticket resolution.

Carestream

Allan Shafer

Senior Applications Architect