Case Study: Bank of New Zealand achieves improved flow, productivity, and time-to-market with Planview

Banking On Flow Metrics – The Bank Of New Zealand Transformation Journey

Bank of New Zealand (BNZ), New Zealand’s leading business bank, was facing pressure to improve productivity and the flow of each product value stream while still supporting the human side of banking. BNZ turned to Planview’s value stream management capabilities, including Planview Viz®, to better understand where work was slowing down and where improvements were needed.

Planview helped BNZ measure flow, identify constraints, and create clear metrics for decision-making. As a result, BNZ removed inhibitors to flow and saw improvements in time-to-market, total output, and productivity. The better flow also supported a more positive work culture, with teams more engaged because they could see how their work contributed to business delivery.

Bank of New Zealand

Paul Littlefai

Chief Technology Officer