Case Study: Cambia Health Solutions achieves millions in savings and a culture of embedded innovation with Planview IdeaPlace

Transforming the Health Care Landscape Through Innovation

Cambia Health Solutions is a nearly 100-year-old nonprofit health organization in the Pacific Northwest that offers health IT, retail care, insurance, pharmacy benefit management and other services. With rising complexity and cost in the healthcare system, senior leaders committed to embedding innovation across the company but found their homegrown SharePoint ideation process couldn’t scale, lacked transparency, or provide clear pathways to implement ideas.

Cambia deployed Planview Spigit and built the Innovation Force (IF) with a people-focused i5 process to crowdsource, coach and incubate ideas through company-wide challenges. Within a year engagement climbed (7% active contributors; 84% of employees say Cambia encourages innovation) and the program produced measurable impact: $4M in process savings, the Reform for Me sales tool supporting $60M+ in sales and renewals, help raising Medicare STAR ratings (≈$50M value), and millions more in savings while exceeding board-level innovation targets.

Cambia Health Solutions

Mohan Nair

Chief Innovation Officer