Case Study: Guardian accelerates innovation and implements ideas in weeks with Planview IdeaPlace

Guardian Leverages Ideation to Drive Agile Innovation

Guardian, a Fortune 500 mutual insurance company serving 29 million Americans with more than 9,000 employees and a network of 2,500 financial advisors, needed a way to capture and scale human‑centered innovation across its organization. Facing rapid technological change and rising customer expectations, leadership sought a solution to surface ideas from employees, advisors, partners, and universities and to weave those ideas directly into its Agile Release Trains.

Using Planview Innovation Management (Planview Spigit™) Guardian launched “The Idea Marketplace” to run company‑wide challenges, hackathons, and design workshops. The program engaged 7,000+ employees and 60+ partners, produced 100+ prototypes and nearly 150 implemented ideas, and cut implementation cycles from three–six months to weeks—driving faster delivery of customer‑focused features, greater operational efficiency, and a stronger culture of innovation.

Guardian

Kristopher Ireland

Technology & Innovation Strategist