Case Study: Shiji achieves 35% higher resource utilization with Planview AdaptiveWork

Shiji Unlocks Visibility, Streamlines Workflows, and Modernizes Service Delivery with Planview

Shiji, a multinational technology company serving hospitality, food service, retail, and entertainment brands, needed a better way to streamline processes, replace redundant tools, and gain visibility into business performance. Before adopting Planview AdaptiveWork’s PSA solution, teams relied on multiple disconnected systems and manual Excel reporting, making utilization tracking, workflow optimization, and leadership reporting inaccurate and inefficient.

With Planview AdaptiveWork, Shiji centralized data, automated workflows, and integrated systems like Zoho CRM to improve project setup and financial processes. The result was stronger real-time visibility, faster staffing and resource balancing, and a 35% increase in resource utilization, while saving hundreds of hours of manual work and improving project risk and performance tracking.

Shiji

Annie Moseanko

Senior Director of Global Services PMO