Case Study: Hodges-Mace achieves faster, standardized client implementations and CRM-driven project visibility with Planview AdaptiveWork

Hodges-Mace - Customer Case Study

Hodges-Mace, an Atlanta-based provider of employee benefits communication and enrollment services for over 1,000 large U.S. employers, faced growing pains from rapid expansion: teams were losing time hopping between multiple tools, tracking work in spreadsheets, and lacking standardized project governance and cross‑organization visibility from sales through service delivery.

Hodges‑Mace implemented Clarizen as a central project platform, created department templates, and integrated Clarizen with Salesforce to automate project creation and notify stakeholders. The changes reduced manual effort, standardized processes, sped up sales‑to‑execution handoffs, and gave sales, operations and client services full visibility into project status—prompting department heads to adopt the tool more broadly.

Hodges-Mace

Leslie Hanson

Director, Information Technology