Case Study: Future State achieves 350% higher project gross margins and 50% faster payroll processing with Planview AdaptiveWork

Future State - Customer Case Study

Future State, a California-based professional services firm founded in 1982 that supports Fortune 500, government and SaaS clients, needed to evolve from staff augmentation to strategic consulting. The firm sought portfolio-level visibility, integrated time reporting and project financials, flexible graphical reporting and smooth Salesforce integration to improve margins, consistency and forward-looking project performance.

To meet those goals Future State established a PMO and implemented Clarizen in a four-phase rollout (reporting live in under three weeks, full rollout in two months) to centralize projects, time and financial data and enable custom workflows. The results included a 50% reduction in payroll processing time, a 150% reduction in time to produce reports, 10% higher resource utilization, a 350% increase in project gross margins, improved customer satisfaction and a single source of truth for project performance.

Future State

Kathy Krumpe

Chief Operating Officer