Case Study: Tamimi Global achieves a Total Experience edge with Planon Field Services

Tamimi selects Planon Field Services to implement a Total Experience strategy for Integrated Facility Management

Tamimi Global, the largest services provider in the Middle East, needed a way to improve integrated facility management across hard and soft FM, space, and real estate services while enhancing both customer and employee experience. To support this challenge, Tamimi chose Planon and its Facility Services Business Solution (FSBS) as part of the Planon Field Services platform.

Planon will implement the solution with Virtual IT to streamline processes, optimize resource allocation, improve customer satisfaction, and reduce operational costs. The expected impact is a Total Experience strategy that can help Tamimi Global gain a competitive edge, with research cited by Planon indicating up to 25% better satisfaction metrics for customer engagement and employee experience.

Tamimi Global

Mohammad Ilyas Khan

President