Case Study: SPIE Germany Switzerland achieves optimised technical facility management and faster, more transparent service delivery with Planon

Planon Facility Services Business Solution implemented across SPIE Germany Switzerland Austria operations to optimise technical facility management processes

SPIE Germany Switzerland Austria, part of the SPIE Group and operating the Operational Division Efficient Facilities, needed to optimise technical facility management across a distributed network of mobile technicians. Facing a shift from reactive troubleshooting to condition‑based and predictive maintenance, the team sought an open, integrable platform to harness intelligent data analytics and improve response times, transparency and overall building operations.

They implemented the Planon Facility Services Business Solution to automate data capture, enable paperless mobile field work and integrate IoT, BIM and ERP systems. The result is a fully digitalised end‑to‑end service delivery process with faster reaction times, precise work tracking, improved accounting and invoicing, expanded service offerings—and a planned rollout across SPIE Central Europe starting with Poland.

SPIE Germany Switzerland

Georg Wittig

Head of Planon Application Management IT