Case Study: Large NYC Medical Center achieves standardized space allocation and cost transparency with Planon

Large NYC Medical Center selects Planon to Align Space Planning with Organizational Needs

One of New York City’s leading academic medical centers — a top‑10 hospital across multiple specialties that operates as a combined school of medicine and hospital corporation — faced inconsistent, negotiation‑based space assignments as it grew. Multiple organizations with different missions and revenue models shared the same buildings, creating a need for a standardized, transparent process to allocate space and apportion costs fairly.

The center implemented Planon’s space and workplace management platform, integrating CAD drawings, consolidating spaces into rentable units, and storing a single, queryable history in one database. A pilot established 100% space‑based allocations with visual tools and reports that assigned rentable square feet and costs by group; the approach was then rolled out to new and existing buildings. The result: greater efficiency, standardization, transparency, leadership buy‑in and improved customer satisfaction, with ongoing work to extend reporting for research funding and space use.