Case Study: Dehner achieves centralized facility management, cost control and energy savings with Planon

Facility Management and Sustainability at Dehner with Planon

Dehner, one of Europe’s largest garden-centre groups with 100+ stores and over 600,000 m2 of facilities, faced fragmented, inconsistent facility data across dozens of Excel sheets that made reporting, cost control and process management impossible. With operations executed by a single external service provider and growing pressure to improve efficiency and sustainability, Dehner decided to implement a professional CAFM solution after an extensive market review.

Implementing Planon gave Dehner a single, central repository for site attributes, technical installations, warranties, contracts, budgets and costs, plus self-service reporting for local centres and automated workflows that route requests to the right department or contractor. The system processes more than 2,000 technical issues a year, integrates with finance for accurate budget control, imports monthly energy data for benchmarking and reduction programs, and has eliminated spreadsheets—restoring visibility and enabling continuous cost, quality and sustainability improvements.

Dehner

Erich Hopf

Facilities Manager