Case Study: Dussmann Group achieves greater process efficiency and client support with Planon Facility Services Business Solution

Dussmann Group expands Planon across 17 countries with a global license

The Dussmann Group, a global service provider with 64,500 employees, sought to enhance process efficiency and client support as part of its Dussmann Next Level strategy. Their challenge was to replace redundant systems and digitalize operational processes to create more flexible, customized service packages for their clients. To achieve this, they selected a global license of Planon's Facility Services Business Solution.

Planon implemented its facility management-specific platform to expand upon the customer's existing use of their software. The solution provided stricter data security compliant with GDPR, offered dedicated FM expertise, and gave the Dussmann Group greater transparency to create added value for their clients. This allowed them to control servicing and inspection while providing meticulous documentation, representing a quantum leap in their technical services management.

Dussmann Group