Case Study: Banque de Luxembourg centralizes business support services with Planon IWMS

Banque De Luxembourg centralizes 800 employees' support services with Planon

Banque de Luxembourg, a major financial institution, centralized its business support departments and needed a unified software system to manage the new integrated service model. To address this challenge, the bank selected the Planon Accelerator, a ready-to-use Integrated Workplace Management System (IWMS) from Planon.

Planon implemented its best-practice solution to manage FM contracts, process end-user service requests, and handle workplace and meeting room bookings. The Planon software automated previously manual contract processes, enabled mobile access for field engineers, and centralized request tracking. This allowed Banque de Luxembourg to increase service quality, improve employee satisfaction, and boost both productivity and cost efficiency.

Banque De Luxembourg