Case Study: Watercare modernises HR and identity governance with Planit

Watercare delivers 0 P1/P2 defects in hypercare with Planit

Watercare, New Zealand's largest water utility, faced the challenge of modernizing its fragmented HR systems and strengthening identity governance following an audit. Partnering with Planit, the company embarked on a multi-phase HRIS transformation program to implement new Workday and SailPoint platforms, aiming to improve efficiency, compliance, and data security while mitigating significant operational risks.

Planit provided comprehensive end-to-end quality engineering and testing services for the program. This partnership successfully delivered all project phases on time and under budget, resulting in over 1,950 test cases executed and two parallel payroll runs signed off with zero critical defects during hypercare. The solution provided Watercare with a secure, stable digital HR environment that now supports over 1,300 employees and manages risk for approximately 5,000 non-employees.

Watercare