Case Study: Upland Panviva achieves faster, higher-quality testing with Planit

How increased visibility into project risk provided Upland Panviva with a 4.97× increase in testing and 20.8× reduction in issues found

Upland Panviva, a global leader in knowledge management software, faced the challenge of modernizing its legacy on-premise product into a native cloud-based solution. This required a significant increase in testing sophistication to support a quality customer experience, which its internal team was not equipped to quickly achieve on its own. The company engaged Planit for its testing and QA services, including functional and performance testing expertise.

Planit implemented a comprehensive solution, initially managing the QA components for the 12-month transformation project and later taking over business-as-usual testing. Acting as a strategic partner embedded within the Upland Panviva team, Planit provided increased visibility into project risk and the ability to respond to issues in real-time. The results were a 4.97 times increase in tests executed per release and a 20.8 times reduction in issues found, leading to a higher quality product and enhanced customer experience.

Upland Panviva

Ben Cordeiro

Chief Information Officer