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Case Study: Fire and Rescue NSW strengthens emergency response systems with Planit
A Planit Case Study
FRNSW’s ESCAD upgrade with Planit
Fire and Rescue NSW (FRNSW) faced significant operational risks as its aging emergency services computer-aided dispatch (ESCAD) system neared the end of its lifespan, threatening its critical emergency response capabilities. To modernize its systems and ensure service continuity, FRNSW partnered with Planit for quality and performance engineering expertise for its Vision5 upgrade program.
Planit implemented a comprehensive testing strategy, utilizing tools like Tricentis Tosca for automation and LoadRunner for performance testing. This solution drastically reduced manual regression effort from three weeks to one, executed hundreds of test cases, and identified key system defects and bottlenecks. The successful upgrade strengthened FRNSW’s emergency response with a more scalable and reliable system.
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