Case Study: HKK achieves streamlined project work and real-time transparency with Planio

HKK - Customer Case Study

HKK, one of Germany’s largest health insurance companies, needed to optimize its offline and online customer touchpoints, including a full website redesign. To improve coordination with internal and external partners, HKK chose Planio as a project management tool that was easy to learn and suitable for distributed teams.

Planio centralized projects, subprojects, tasks, and documents in one app, improved communication with full-text search, and reduced email and phone traffic. HKK also gained real-time visibility into workflows, milestones, and costs, enabling clearer responsibilities, accurate reporting, and faster issue detection.

HKK

Simone Richter

Deputy Spokesperson, hkk