Case Study: City of Reno streamlines procurement and expands vendor participation with PlanetBids

City of Reno Thrives Amid Crisis with Digital Procurement Solution

The City of Reno, a municipality with over 235,000 residents, faced a significant disruption to its procurement operations when the COVID-19 pandemic forced a rapid shift to remote work. Their challenge was to maintain a transparent and competitive bidding process while transitioning away from traditional paper-based and in-person methods that were no longer viable. The city had recently implemented the PlanetBids procurement platform but was still acclimating to the new system.

The solution from PlanetBids provided a cloud-based, digital procurement system that enabled staff to manage all bids and vendor communications remotely. This streamlined operations, eliminated paper, and made the bidding process more accessible. The results included maintaining full operational continuity during the pandemic, a larger and more diverse vendor pool, greater competition, and increased efficiency for staff. PlanetBids helped the City of Reno transform its procurement into a fully modernized and remote-capable operation.

The City of Reno

Marcie Wood

Purchasing Program Management Assistant