Case Study: a global financial technology company cuts Workday support costs and boosts productivity with The Planet Group

a global financial technology company cuts Workday support costs by $40/hour with The Planet Group

A global financial technology company faced rising inefficiency in its Workday Financials and HR Tech systems. Their costly model misused a certified Workday consultant on basic support tasks, stalling critical projects. To resolve this, they partnered with The Planet Group for a restructured Workday support service.

The Planet Group implemented a tailored, tiered support model. They deployed a non-certified resource for routine tasks, saving about $40 per hour, and refocused certified experts on high-value work. This solution cut costs, boosted productivity, and stabilized their HR Tech function, leading to expanded partnership and high stakeholder satisfaction.