Case Study: The Braces Place achieves reliable cloud-based practice management and improved efficiency with Planet DDS Cloud 9

The Braces Place Elevates Orthodontic Practice Management with Cloud 9

The Braces Place, a two-location orthodontic practice in Lexington, South Carolina, struggled with an outdated, server-based practice management system that caused unreliable connections, manual logins, downtime and time-consuming workflows. Seeking a modern cloud solution, the practice engaged Planet DDS and selected its Cloud 9 browser-based orthodontic practice management platform to meet their needs.

Planet DDS implemented Cloud 9 to deliver 24/7 cloud access, automatic updates, a customizable patient portal and instant customer support. The move eliminated the need to purchase and maintain onsite servers, enabled multiple patient charts to be open simultaneously, improved access to treatment records and reporting, and streamlined workflows—delivering more reliable operations and a better patient experience for The Braces Place.

The Braces Place

Laura Conrad

New Patient Coordinator / Practice Manager