Case Study: Southern Family Dental Partners simplifies dental payments with Planet DDS Pay

Planet DDS Pay Simplifies Payments for Southern Family Dental Partners

Southern Family Dental Partners (SFDP), a rapidly growing dental service organization, faced challenges with slow and complex multi-location payment processing integration. This created operational inefficiencies and administrative burdens for their team. To address this, SFDP turned to Planet DDS and implemented their Planet DDS Pay solution, seeking a modern payment platform that could seamlessly integrate with their existing Denticon practice management system.

By deploying Planet DDS Pay, SFDP achieved a significantly faster and simpler setup process for new offices, reducing the time required from a complex IT task to a mere five minutes. The solution from Planet DDS provided enhanced security, simplified PCI compliance, and offered modern, mobile-friendly payment terminals that improved the patient experience. The results included automated payment posting, daily revenue reports for better financial visibility, and the successful rollout of a credit card surcharge program, all contributing to greater operational efficiency and staff satisfaction across their twenty-two locations.

SFDP

Madi Hoesten

Vice President of Integration