Case Study: CaliDental achieves streamlined multi-office operations and near‑100% automated billing with Planet DDS (Denticon)

Planet DDS Helps CaliDental Provide Seamless Patient Care and Facilitates Tracking KPIs

CaliDental, a fast-growing integrated dental clinic with six offices (and five more expected by Fall 2023), struggled with a server-based platform that froze, required separate servers and logins per location, and lacked clear KPI visibility. To solve these challenges, CaliDental transitioned to Planet DDS, adopting Denticon Practice Management and Apteryx XVWeb Cloud Imaging for secure, cloud-based operations.

Planet DDS implemented Denticon’s centralized, cloud solution with Practice Analytics and a Morning Huddle dashboard, automations, and unified access across locations. The result: billing that now takes minutes instead of hours, automated posting of roughly 97–100% of 835s, reliable multi-office access, and daily KPI visibility—delivering measurable improvements in efficiency and patient care.

CaliDental

Randa Seif

Chief Operating Officer