Case Study: Castro Valley Family Dentistry achieves a safe COVID-19 reopening and 25% patient surge with Planet DDS (Legwork)

Legwork Offered Castro Valley Family Dentistry Safe Solutions When Reopening During COVID-19

Castro Valley Family Dentistry closed during the COVID-19 pandemic and needed a way to reopen safely while complying with new regulations. They partnered with Legwork solutions from Planet DDS—using Legwork paperless forms, websites, and marketing—to manage patient intake, communicate new protocols, and minimize exposure for staff and patients.

Planet DDS implemented Legwork touchless intake forms, a tailored website (including safety videos and updated check‑in info), and targeted digital ad campaigns to announce emergency services. These changes let patients complete intake from home, shortened in‑office time, increased community awareness, and delivered measurable results—driving the practice’s best month ever, about 25% higher than any prior month.

Castro Valley Family Dentistry

John Nakhla

Owner