Case Study: Willis & Associates Family Dentistry achieves centralized, cloud-based operations and increased case acceptance with Planet DDS (Denticon & Apteryx XVWeb)

Increasing Case Acceptance and Streamlining Operations for Willis & Associates Family Dentistry

Willis & Associates Family Dentistry, a 42‑year practice with 14 offices across Virginia, struggled with inefficiencies and communication bottlenecks from a legacy server‑based management system that was hindering expansion. To standardize operations and support growth, they partnered with Planet DDS and adopted the cloud-based Denticon practice management solution along with Apteryx XVWeb imaging.

Planet DDS implemented Denticon and Apteryx XVWeb with AI to centralize workflows, simplify IT and reporting, and streamline imaging across all locations. The solution gave the group better data visibility for decision-making and real‑time AI x‑ray analysis that produced a noticeable increase in case acceptance, reduced IT time, and improved the patient and staff experience.

Willis & Associates Family Dentistry

James Willis

Chief Executive Officer and Founder