Case Study: Family Dental Health achieves scalable, streamlined practice management with Planet DDS

How Planet DDS Delivers a Smooth Implementation and Conversion Process for DSO Family Dental Health

Family Dental Health, a rapidly expanding dental service organization with 33 offices across South Carolina, needed a cloud-based platform that could deliver comprehensive practice and clinical management and scale with their growth. They selected Planet DDS — using Denticon Practice Management and Apteryx XVWeb — to provide the operational, clinical and data access capabilities required for their administrative staff and clinicians.

Planet DDS provided a cloud-based, integrated platform plus high-touch onboarding and implementation support for de novo rollouts and conversions, and worked with Family Dental Health on business-specific integrations to enable internal automation. The outcome was smooth, fast implementations across their growing footprint, routine updates with minimal disruption (replacing prior 48-hour downtime for major updates), and improved operational and clinical workflows that support continued scalability.

Family Dental Health

Chris Grimm

Chief Technology Officer