Case Study: Franklin Dental Care achieves streamlined, cost-effective multi-office operations with Planet DDS (Denticon & Apteryx)

How Franklin Dental Care Improved Operational Efficiency

Franklin Dental Care, led by Dr. Norman Yung, faced operational headaches after acquiring a second office: onsite servers and aging software were costly to maintain, unreliable for backups, hard to access between locations, and produced a disjointed user experience. To address this, Dr. Yung turned to Planet DDS and its cloud solutions, Apteryx XVWeb Cloud Imaging and Denticon Practice Management.

Planet DDS migrated the practices to cloud-based Denticon and Apteryx, eliminating the need for costly onsite servers and associated IT support (Dr. Yung notes IT costs dropped to zero for the office using Planet DDS), while delivering centralized data, custom reporting, reliable backups, and a far more intuitive imaging workflow. The result was reduced technology costs, streamlined reporting across offices two hours apart, and improved operational efficiency and patient care.

Franklin Dental Care

Norman Yung

Senior Dentist